At Clothes Lab Clothing Factory Thailand, we have clear policies that protect our clients’ rights doing the business with us.
Damages on Delivery
Clothes-Lab shall not take any responsibility for damaged goods or problems caused by the delivery company
We do not offer any refund at the moment. However, if you find mistakes, damages, and/or wrong products please contact us at firstname.lastname@example.org. We will more than happy to assist you with the issues and provide a solution.
Artworks and Creatives Policy
Once the artwork on the product is approved and signed by the client, we will not be able to make any further adjustments as the production will be proceeded instanteneously. In case of the client must change or edit, there will be additional charge for the works that had begun.
50% Deposit must be made before our team starts working on your product. Another 50% will be required before we ship complete final product to you.
Duties, Taxes, and Handling Fees
We do not take any responsibility for any foreign import duties, taxes, as well as handling fees.
All claims/returns shall be made within 7 days of receiving the order. All claims will be reviewed and assessed for eligibility. Once approved, we will issue a replacement and/or other solutions as per agree with our team.
All materials and content contained on this website are the Copyright of Clothes-Lab.